Fines
To provide quality access to resources for patrons, the Library imposes fines and charges for overdue, lost or damaged items.
You may view and pay any incurred fines online via your Library account.
Overdue Fines
You will be temporarily unable to borrow/renew if you have overdue items/unpaid fines in your account.
Full loan privileges will resume once all fines are paid and all overdue items returned.
| Print Books | $0.10 per day |
| Multimedia | $0.10 per day |
| Back Issues of Magazines / Periodicals | $0.10 per day |
| Reference Book e.g. Standards | $0.10 per day |
| Restricted Media e.g. R21 Feature Films | $0.10 per day (applies to NP staff who can loan it out of Library premises) $0.10 per hour (applies to NP students who can only loan it for on-premise viewing) |
Please note:
- Total overdue fines can only be calculated and paid once items have been returned. Otherwise, overdue fines will continue to incur every day until it is returned.
- Items unreturned more than 35 days after its due date are considered as lost and will incur lost fines.
- Fines not paid within the calendar year will incur an administrative fee.
Long Overdue / Lost & Damaged Items
Items not returned more than 35 days after its due date are considered lost and will incur lost/damaged fines.
Items damaged from its original condition (e.g. spills, tears, etc) will also incur lost/damaged fines.
Lost Charges for each Lost / Damaged Item include:
- Replacement Cost based on price paid by the Library for the lost/damaged item or price to replace a complete set (if the item cannot be purchased separately)
- Processing Fee of $10 + GST for each item lost/damaged
We do not accept replacement of lost / damaged Item purchased by patrons.
Returning 'Lost' Items:
If you return an item that has been deemed as 'lost', the lost charges will be waived.
You will instead pay overdue fines calculated from the item’s due date to the date that item was returned.
View and pay fees online via your Library account.
Note: We are unable to issue refunds of payments made.
Report Loss or Damages
If you have lost or damaged a borrowed item, please report it to us via live chat or email us at lib_circ@np.edu.sg. We will then be able to review it on a case-by-case basis.
Payment
Easily pay fines anytime by scanning the paynow QR code in your Library Account.
Please note that payments made are non-refundable except expressed or approved by the Library.