Virtual Staff at Your Service
How can I help you?
![AI-enabled AI-enabled](/images/default-source/smart-campus/ai-enabled.jpg?sfvrsn=185f013a_2)
Answered Queries.
Day or Night.
With the various AI-enabled chatbots available in Ngee Ann, applying for Early Admissions or finding answers to questions you may have as a potential or current NP student has never been easier!
One of a Kind Service.
Tireless Guide.
Lost in Ngee Ann? Trying to locate a building, a person or a book? Our friendly service bots are always ready to assist anyone who visits the campus.
![Telebots Telebots](/images/default-source/smart-campus/telebots.jpg?sfvrsn=bf308508_2)
![Virtual Workforce Virtual Workforce](/images/default-source/smart-campus/virtual-workforce.jpg?sfvrsn=f096e0af_2)
Meticulous Colleague.
Optimal Performer.
Augmented by a virtual workforce, NP staff can focus on higher value work, instead of dealing with repetitive, tedious tasks and processes.
For Students
Chatbots
![AskPoly](/images/default-source/smart-campus/askpoly.png?sfvrsn=92592c8e_2)
AskPoly
Present your queries on courses and admissions for all 5 polys to AskPoly, (a joint-poly chatbot), to get them answered in a jiffy! Say goodbye to irksome searches or long calls!
![AskIT](/images/default-source/smart-campus/askit.png?sfvrsn=52f3e29d_2)
AskIT
Get instant help to tackle IT problems with AskIT, a conversational bot functioning as an IT service portal for staff and students alike. AskIT has helped shave off 232 hrs (30 days) of work yearly from fellow human colleagues.
![AskEM](/images/default-source/smart-campus/askem.png?sfvrsn=9d76d17b_2)
AskEM
Whether it’s booking a facility, putting up banners or reporting a fault, AskEM offers useful assistance in all areas of facilities management.
![EVA](/images/default-source/smart-campus/eva.png?sfvrsn=511d82c6_2)
EVA
Meet EVA - our Early Admissions Exercise (EAE) Virtual Assistant. EVA interacts with and guides potential EAE applicants through the application process to NP which include submitting write-ups, taking competency-based tests / profiling tests via this AI-enabled platform.
![AskNP](/images/default-source/smart-campus/asknp.png?sfvrsn=76d644e2_2)
AskNP
Discover the Ins and Outs of campus life, student services, library facilities, services & newest offerings, financial assistance and payment with AskNP, our friendly corporate chatbot. On average, AskNP fields 70,000 questions yearly, which translates to about 530 man-days a year!
For Visitors
Telepresence Service Bots
![ROSY](/images/default-source/smart-campus/rosy.jpg?sfvrsn=86f928b3_2)
ROSY
ROSY, a telepresence concierge, is always ready to help provide general information on Ngee Ann to visitors who pop into our Student Services and Visitors Centre at Blk 1!
![LISA](/images/default-source/smart-campus/lisa.jpg?sfvrsn=d8f6aea8_2)
LISA
A telebot, LISA was first conceived for healthcare purposes. She can be used by caregivers in managing their clients’ daily activities and social interactions.
For Staff
Robotic Process Automation
![HenRy-Leo](/images/default-source/smart-campus/henry-leo.png?sfvrsn=23ad867e_2)
HenRy Leo
HenRy, our robotic process automation (RPA) assistant, offers efficient assistance in automating manual work in contract management and has saved NP 17 man-hours monthly.
![BArry](/images/default-source/smart-campus/barry.png?sfvrsn=f1ed359f_2)
BArry
BArry, our robotic process automation (RPA) assistant, offers assistance in e-invoicing for the School of Business and Accountancy.
![Coco](/images/default-source/smart-campus/coco.png?sfvrsn=2a7459cf_2)
Coco
Coco, our robotic process automation (RPA) assistant, provides assistance in expediting processes for Digital Services & Technology Office.